I happen to be looking to Speak to Swoop to e-book a flight for our 14 year aged grandson to fly, unaccompanied, from Kelowna BC to Hamilton ON on July fifteen.
I happen to be attempting to purchase luggage and seats for my elderly uncle travelling numerous situations and also the payment A part of the Swoop Web page simply just Won't WORK. This also happened Once i went to e book the flight, I needed to reserve through flight community.
It absolutely was at least An additional 10 individuals like us although we ended up there, as Many of us received late mainly because of the website traffic. No person was in the position to encourage the Customer support to generally be adaptable, For the reason that boarding was even now progressing and we could join the flight. A lot more late folks were arriving when we were leaving. We were all denied the flight.
I had been then advised that my ONLY selection was to acquire a seat on A further flight. I attempted to elucidate that I had now checked in on the internet and I only needed to apparent security but still, no-one would aid me.
The flight was for Fort Lauderdale Florida. I haven't gained updates or e-mails about The present status of your $1505.04 for The 2 tickets which were purchased. Could you you should ship me an e-mail update me.
Im continue to looking to Modify my flight. The manage my flights site will Permit you place within your current flight details but after you hit the transform flight button it doesn't acquire you any further more. I discovered this button is blocked.
I have sent quite a few email messages but no-one even bothered to acknowledge receipt of my emails, never intellect answering my question. I posted my issue also within your Facebook timeline. You should respond or refund my flight with cash not click here credits.
There have been no inflight solutions, espresso, chilly beverages, etc. The most significant challenge isn't any contact with this airline to acquire answers when points go wrong, and when you request their front line staff you will get Mind-set. Designs and reservations which have been made at your place ought to be altered and changed. Worst customer support I have ever experienced traveling. Score “0”. Even now waiting to listen to from them!
I discussed to her the specific situation and she certain me that our flight wasnt cancelled and it had been traveling to Wpg, I described to her which i was performing my element as a Canadian for what we ended up instructed by Primary Minister to STAY Dwelling. I think that we should be provided a credit rating for our flight on March 23, she reported she couldnt , we didnt qualify, but she is going to give be A further day for return flight over the March 29. She scheduled us for Oct. I dont comprehend the reasonning for not offering a credit score on our flight March 23. What Section of Remain Residence did she not fully grasp. I would likje a adhere to up e mail ,please,,we fly Swoop for all our flights ..i have normally applied Swoop in past times and l always loved the company, but i sense i wasn't handled suitable. Thanks
The airline are going to be based in Calgary, Alberta and was named soon after WestJet’s need to “swoop” in the Canadian market place having a new business design.
up – if This is certainly any indicator from the support We'll receive as passengers then it’s superior never to fly swoop – your on line testimonials are very poor & Regardless that I haven’t flown w swoop (haven’t been capable to reserve a flight) you might have confident me to work with A further airline
Please suggest we are very faithful to Swoop air line more often than not we applied your airline. We must e-book from Edmonton to Abbotsford from August two-10th.
It is necessary for me to rearrange this with the agent as a result of his age. I are on keep for over five several hours over the past two days and am rather frustrated. Does no person respond to your phones?
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